We are proud to offer international shipping services that currently operate in over 30 countries world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
We provide free shipping to over 30 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||15-30 Business days|
|Canada, Europe||20-40 Business days|
|Australia, New Zealand||20-40 Business days|
|Mexico, Central America, South America||30-50 Business days|
|Asia||20-35 Business days|
|Africa||40-60 Business days|
Yes, you will receive an email once your order ships that contains your unique tracking number. If you haven't received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Our payment methods include PayPal, and Credit or Debit cards such as: Visa, MasterCard, Maestro, American Express, and Discover. For more information about our payment methods please visit our Payment Methods page.
All orders can be cancelled until they are shipped. If your order has been paid and you need to change it for any reason or cancel it, you must contact us within the first 12 hours after placing the order. Once the packaging and shipping process has started, it can no longer be cancelled. For more information about refunds, returns, and exchanges, please visit our Refunds & Returns Policy page.
|Ordering from Muffin Bay is 100% SAFE and PRIVATE. Our website has the latest SSL security technology. This means that your connection to this page is encrypted and secure, offering the comfort and privacy you need to make your purchases without worries.|
|100% RISK FREE. We want you to know that there is an absolutely ZERO risk in buying something from Muffin Bay. If for some reason you decide that you are not completely satisfied, just send us an email to [email protected] within the first 30 days and we will refund your money.|
|We offer the FASTEST AND SAFEST INTERNATIONAL SHIPPING service. All our shipments have a unique tracking number, once the order is placed, we'll process it and send it from our warehouse in 48 hours.|
|We understand that buying items online can be intimidating, so we offer a 100% SATISFACTION GUARANTEE. If you do not have a positive experience for ANY reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.|
|For every purchase you make at Muffin Bay you will receive a UNIQUE TRACKING NUMBER. With this code you'll be able to locate your package at all times, and the best of all is that you can track your orders directly on our website.|
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